Official Privacy Document

Privacy Policy PUB777 — Protecting Your Personal Data in Malaysia

PUB777 takes every member's privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data, in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026  |  Applicable to Malaysian Users

Why Your Privacy Is Safe with PUB777

We know your trust is our most valuable asset. Here are the six core data protection pillars PUB777 has in place for every member.

Malaysia PDPA Compliance

All data handling operations at pub777 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is strictly necessary — nothing more.

256-bit SSL Encryption

All data transmitted between your device and PUB777's servers is protected by 256-bit SSL encryption, meaning your personal information and financial transactions cannot be intercepted by third parties.

No Data Sales to Third Parties

PUB777 has never sold and will never sell your personal data to any third party for marketing or commercial purposes without your explicit prior consent.

Your Data, Your Control

You have the full right to access, correct, transfer, or request deletion of your personal data from PUB777's systems at any time by contacting our team.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, advanced firewalls, and regular security audits conducted by independent third-party experts.

Data Breach Notification

In the event of any security incident involving your data, PUB777 is committed to notifying you within 72 hours, in line with international data protection best practices.

Important Note: This PUB777 Privacy Policy provides a comprehensive overview of our privacy practices. By registering for or using the PUB777 platform, you confirm that you have read and understood this Privacy Policy. This Policy should be read together with PUB777 Terms & Conditions.

1
Introduction

PUB777 (referred to as "we", "our platform" or "PUB777" in this document) is an online casino and Sports Betting platform operating in Malaysia at pub777.my. We understand that personal data is sensitive information that must be properly protected.

This PUB777 Privacy Policy has been drafted in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the collection, processing and storage of personal data in Malaysia. We are committed to ensuring that all personal data collected from Malaysian users is handled with the highest standards of security and confidentiality.

As a responsible platform, PUB777 believes transparency is the foundation of trust. This Privacy Policy is therefore written in clear, accessible language so that every PUB777 member in Malaysia can fully understand how their data is managed. We encourage you to read this document in full and to reach out if you have any questions.

2
Personal Data We Collect

PUB777 follows a data minimisation principle — we only collect data that is strictly necessary to provide our services to you. The categories of data we collect are as follows:

Data Categories Examples of Information Requirements
Identification Data Full name, IC number, date of birth Mandatory
Contact Data Email address, Malaysian phone number Mandatory
Financial Data Bank account details, eWallet numbers (TNG, GrabPay), transaction records in RM Required for transactions
Technical Data IP address, device type, web browser, operating system Automatic
Activity Data Game history, betting records, game preferences Automatic
Communication Data Support chat records, emails to us Where applicable

For identity verification (KYC) purposes, we may request copies of identification documents such as your Malaysian identity card (MyKad), passport or other supporting documents. All such documents are stored securely and used solely for the specified verification purposes.

3
How We Collect Data

PUB777 collects your personal data through a number of transparent channels. The following are the primary data collection methods we use:

  • Account Registration: When you register a new account with PUB777, you are required to complete a registration form with basic details such as your name, email address, and Malaysian phone number.
  • KYC Verification Process: During the identity verification process, you will be asked to upload a copy of your identification document to verify your identity as required by our legal compliance obligations.
  • Financial Transactions: When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (Maybank2u, CIMB Clicks), your transaction details are automatically recorded in our system.
  • Platform Usage: Your gaming activity data, betting records, and preferences are automatically logged whenever you use the PUB777 platform.
  • Cookies and Similar Technologies: The PUB777 website uses cookies and other tracking technologies to collect technical information about your device and browsing session.
  • Communications with Us: When you contact the PUB777 support team via live chat, email or other channels, records of those communications are retained for reference and service improvement purposes.
4
Purposes for Using Your Personal Data

PUB777 uses your personal data solely for legitimate and transparent purposes. All data use is grounded in a lawful basis under Malaysia's PDPA. These purposes are as follows:

  • Account Management: To create, verify, and manage your PUB777 account, including processing deposits and withdrawals in Malaysian Ringgit (RM).
  • Service Delivery: Granting you access to all PUB777 games including Live Casino, jackpot slots, blackjack, badminton Sports Betting and Virtual Sports.
  • Platform Security: To detect and prevent fraud, money laundering, multi-account abuse, and other suspicious activity on the PUB777 platform.
  • Legal Compliance: To meet our legal and regulatory obligations in Malaysia, including compliance with PDPA 2010 and applicable anti-money laundering laws.
  • Service Improvement: Analysing platform usage patterns to enhance your gaming experience, improve the user interface and develop better new features.
  • Service Communications: Sends important notifications related to your account, including transaction confirmations, security alerts and significant policy updates.
  • Promotions & Bonuses: With your consent, keeping you informed about bonus offers, VIP promotions and special PUB777 campaigns relevant to your gaming preferences.
  • Customer Support: Processing your enquiries, complaints and support requests efficiently and effectively.

PUB777 will not process your personal data for any purpose beyond those stated above without first obtaining your renewed consent.

5
Sharing Data with Third Parties

PUB777 does not sell, rent or disclose your personal data to third parties for marketing purposes without your explicit consent. However, in certain limited circumstances, we may share your data with the following parties:

  • Payment Providers: Payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, the DuitNow network and Malaysian banks supporting FPX — solely for processing your deposit and withdrawal transactions.
  • Game Providers: Casino and slots game developers that supply gaming content on the PUB777 platform, who receive only the technical data necessary for game operations.
  • Technical Service Providers: Technology infrastructure providers such as cloud computing and cybersecurity services that help us operate the PUB777 platform securely.
  • Legal Authorities: Malaysian law enforcement agencies, courts or regulatory bodies where we are required to do so under applicable law.
  • Professional Advisors: Auditors, lawyers and consultants bound by strict professional confidentiality obligations.

All third parties that receive data from PUB777 are required to maintain data protection standards equivalent to or higher than our own. PUB777 conducts thorough due diligence on all partners before any data sharing takes place.

6
Cookies & Tracking Technologies

The PUB777 website uses cookies and similar tracking technologies to enhance the user experience and gather analytics information. The following are the types of cookies we use:

  • Essential Cookies: Required for the basic functionality of the PUB777 website, including login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: We collect information on how you use the PUB777 website (e.g., your most frequently visited pages) to help us improve the platform.
  • Functional Cookies: Saves your preferences such as language, display settings and game choices so you don't need to reconfigure them each time you visit.
  • Analytics Cookies: Helps us understand aggregate traffic patterns and platform usage for service improvement purposes.

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the PUB777 platform. For more information on managing cookies, refer to your web browser's help guide.

PUB777 does not use cookies to track your activity on other websites or to build targeted advertising profiles on external platforms.

7
Personal Data Security

PUB777 invests seriously in security infrastructure to ensure your personal and financial data is protected at all times. The security measures we have in place include:

  • 256-bit SSL Encryption: All data transmitted between your device and PUB777's servers is encrypted using the latest TLS/SSL protocols, making interception effectively impossible.
  • Data Segregation: Financial data is stored separately from other personal data, with additional access control layers applied to each category.
  • Strict Access Controls: Only PUB777 staff with a legitimate business need are permitted to access your personal data, and all access is subject to audit.
  • Regular Security Audits: The PUB777 platform undergoes regular security audits by independent cybersecurity firms to identify and address potential vulnerabilities.
  • Threat Detection System: We operate a 24/7 monitoring system to detect suspicious activity and cyber threats in real time.
  • Secure Data Backup: Data is backed up regularly to separate secure locations to ensure service continuity and recovery in the event of an incident.

While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% risk-free. You are also responsible for keeping your PUB777 account password secure and not sharing it with anyone.

8
Data Retention Period

PUB777 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

Data Categories Retention Period Reason
Active account data Throughout the active account period Service operations
Financial transaction records 7 years after transaction Malaysian legal requirements
KYC Documents 5 years after account closure Anti-money laundering compliance
Support communication logs 2 years Analytics & service improvement
Technical data and system logs 90 days Security and debugging
Marketing data (with consent) Until consent is withdrawn User consent

Once the retention period expires, your personal data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to your identity.

9
Your Rights Under Malaysia's PDPA

As a PUB777 user based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). PUB777 fully respects and supports the exercise of these rights:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data held about you in our systems.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You have the right to object to the processing of your data for specific purposes, including direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another provider.

Withdrawal of Consent

You may withdraw consent for specific data processing at any time without affecting any prior processing already carried out.

To exercise any of the above rights, please contact the PUB777 data protection team by email at support@pub777.my by clearly stating your request. We will process your request within 14 working days and may require identity verification before processing the request.

10
Child Data Protection

The PUB777 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process personal data from individuals under the age of 18.

During account registration, all users are required to confirm that they are at least 18 years of age. Additional age verification may be carried out during the KYC process through validation of a recognised Malaysian identity document.

Should PUB777 discover that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate action to delete that data and close the relevant account. Parents or guardians who find that their child has registered an account on PUB777 are welcome to contact us directly at support@pub777.my to initiate the data deletion process.

11
Links to Third-Party Websites

The PUB777 platform may from time to time contain links to third-party websites or services, including payment provider portals such as Malaysian bank FPX gateways. This PUB777 Privacy Policy applies solely to the PUB777 platform and does not cover the privacy practices of any third-party websites.

Pub777 is not responsible for the content, privacy policies, or data protection practices of any third-party websites. We encourage you to read and understand the privacy policy of every website you visit outside the pub777 platform.

12
Amendments to This Privacy Policy

PUB777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements in Malaysia or relevant technological developments. Any amendments take effect immediately upon the updated version being published on this page.

For material changes — such as updates to how we use your data or new rights granted to you — PUB777 will make reasonable efforts to notify you via in-platform notifications or an email to your registered address within a reasonable period before the changes take effect.

The latest update date is always displayed at the top of this document. By continuing to use the PUB777 platform after any amendments take effect, you are deemed to have accepted the updated Privacy Policy.

This current version of PUB777's Privacy Policy is effective from 1 January 2026. This is version 2.0 of our Privacy Policy.

13
Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding PUB777's Privacy Policy or how we handle your personal data, please do not hesitate to reach us through the following channels:

  • Data Protection Email: support@pub777.my
  • Live Chat: Available 24/7 on the PUB777 platform — click the chat icon at the bottom right corner of your screen.
  • Response Time: We are committed to responding within 1 hour via live chat and within 24 hours via email on business days.

Privacy-related complaints will be handled by PUB777's appointed Data Protection Officer and investigated thoroughly. If you are not satisfied with how we have addressed your complaint, you also have the right to escalate the matter to the Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory body in Malaysia.

This PUB777 Privacy Policy is governed by and construed in accordance with the laws of Malaysia. By using the PUB777 platform, you agree to submit to the exclusive jurisdiction of Malaysian courts for any disputes arising in connection with this Privacy Policy.

Your Privacy Protected, Your Gaming Secured

Your personal data is in safe hands with pub777. Register a free account today and enjoy over 1,200 games — jackpot slots, live casino, blackjack, badminton betting, and virtual sports — with the peace of mind that your privacy is always protected.

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