Terms & Conditions PUB777 — Malaysia Online Casino Platform Usage Agreement

In these PUB777 Terms & Conditions, the following words and phrases carry the meanings as defined below:

• "PUB777" refers to the online casino platform accessible at pub777.my and all associated subdomains.
• "User" or "Member" refers to any individual who has registered an account with PUB777 or accessed our platform.
• "Account" refers to the personal account registered by a User on the PUB777 platform.
• "Games" covers all entertainment products offered at PUB777, including slots, Live Casino, blackjack, Sports Betting, badminton, virtual sports, and jackpots.
• "Funds" refers to funds in Malaysian Ringgit (RM) held in the User's PUB777 account.
• "Bonus" refers to any credits, free cash, free spins, or other benefits granted by PUB777 to a User.
• "Terms" refers to this Terms & Conditions document together with all policies, rules, and guidelines referenced within it.

These Terms apply to all aspects of using the PUB777 platform, including registration, deposits, wagering, withdrawals, bonuses, and interactions with the PUB777 support team. These Terms should be read together with PUB777's Privacy Policy, which forms part of the overall agreement between the User and PUB777.

To register and use the PUB777 platform, you must meet all of the following eligibility requirements:

• At least 18 years on the date of registration.
• Residing in or physically located in Malaysia at the time of using the platform.
• Not currently enrolled in any self-exclusion list or betting limit programme that you have applied for.
• Have full legal capacity to enter into a binding agreement.
• Has never had a PUB777 account that was previously suspended or terminated.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, an active Malaysian phone number, a valid email address, and date of birth. PUB777 reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

Each User is only permitted to hold one (1) PUB777 account only. Multiple account registrations by the same individual — even using different information or devices — are strictly prohibited.

Your PUB777 account is personal and may not be transferred to any other party. You are fully responsible for:

• Keeping your account username and password confidential at all times.
• All activity that occurs within your PUB777 account, whether authorised or not.
• Ensuring that no other person uses your account, including family members or friends.
• Updating your account information should there be any changes to your phone number, email address, or other details.

If you suspect that your account has been accessed by an unauthorised party, please contact the PUB777 support team immediately via live chat or email at support@pub777.my. PUB777 will not be held liable for any losses resulting from unauthorised access caused by the User's own negligence in safeguarding their account.

PUB777 reserves the right to temporarily suspend account access for security verification, investigation, or regulatory compliance purposes without prior notice.

PUB777 supports a range of deposit methods suited to users in Malaysia. All transactions are conducted in Malaysian Ringgit (MYR). Accepted deposit methods are as follows:

PUB777 does not charge any processing fees for deposits. However, your bank or eWallet provider may impose their own charges, which are beyond PUB777's control. Successful deposits will be credited to your PUB777 account instantly. If your deposit is not credited within 15 minutes, please contact PUB777 support with proof of transaction.

PUB777 is committed to processing all valid withdrawal requests within the stipulated timeframe. Withdrawal terms are as follows:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or to a method that has been verified in your name.
• KYC verification (identity verification) must be completed before your first withdrawal request is processed.
• Withdrawals are typically processed within 1 to 3 hours on business days (Monday–Friday, 9am–10pm).
• Withdrawals submitted on weekends or Malaysian public holidays will be processed on the next business day.
• Bonus funds that have not met the wagering requirements cannot be withdrawn until those conditions are fulfilled.

PUB777 reserves the right to conduct additional security checks on withdrawal requests exceeding RM 5,000 in a single day. This verification is in place to protect your account security and to comply with legal requirements related to anti-money laundering.

If your withdrawal is held for review, the PUB777 team will contact you within 24 hours via your registered email address or phone number. You may be asked to submit supporting documents such as a copy of your identification card or bank statement.

PUB777 offers a variety of bonuses and promotions from time to time to reward both new and loyal members. All bonuses are subject to the following terms:

• Each bonus carries its own wagering requirement that must be fulfilled before any winnings derived from the bonus can be withdrawn. Wagering requirements are expressed in a format such as "10x", meaning the bonus amount must be wagered ten times over.
• Bonuses may only be used on eligible games as specified in the relevant offer's terms. Not all games contribute equally towards wagering requirements.
• Each promotion may only be claimed once per member unless otherwise stated. Attempting to claim the same bonus more than once using different accounts constitutes bonus abuse.
• PUB777 reserves the right to cancel or modify any bonus without notice if there is evidence of abuse or a breach of terms.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• The maximum bet limit when using bonus funds is RM 20 per bet unless otherwise stated in the relevant promotion's terms.

All games available on the PUB777 platform — including slots, Live Casino, blackjack, and jackpot games — are subject to individual game rules accessible on each game interface. The general rules applicable to all PUB777 games are as follows:

• The outcome of all games is determined by a Random Number Generator (RNG) certified by independent third-party auditors. Game results are final and cannot be contested.
• In the event of a technical disruption during gameplay, the affected spin or round will be voided and the full bet amount will be returned to your account.
• PUB777 is not liable for game disruptions caused by an unstable internet connection on the User's end.
• All game RTP (Return to Player) rates are consistent with industry standards and can be found in each game's information section.
• PUB777 reserves the right to remove any game from the platform at any time without prior notice.

In Live Casino games, players interact with real human dealers via live video stream. All Live Casino table outcomes are final. In the event of a dispute, the video recording of the relevant session will serve as the definitive reference.

PUB777's Sports Betting module covers a wide range of popular sports in Malaysia, including Malaysia Super League football, the English Premier League (EPL), badminton, e-sports, and virtual sports. Specific terms for Sports Betting are as follows:

• All sports bets are final once confirmed by the PUB777 system, unless otherwise stated in the rules of the relevant event.
• PUB777 reserves the right to void bets in the event of data errors, market disruptions, or unusual circumstances affecting the integrity of a sporting event.
• In-play betting is subject to additional rules, and PUB777 reserves the right to reject or void such bets where there is significant data delay.
• If an event is postponed, cancelled, or not completed within the timeframe set by PUB777, all related bets will be fully refunded.
• Parlay and accumulator bets are subject to the maximum payout limits stated in the Sports Betting section of the PUB777 platform.

The following actions are strictly prohibited on the PUB777 platform and may result in immediate account termination without any refund:

• Using automated software, bots, scripts, or any tools to automate gameplay or betting.
• Colluding with other players to manipulate game outcomes.
• Registering multiple accounts for the purpose of claiming repeated bonuses or circumventing betting limits.
• Using another person's personal information to register or verify an account.
• Exploiting bugs or technical vulnerabilities in the platform. Users who discover a bug are required to report it to PUB777 and must not exploit it.
• Engage in any money laundering activity through the PUB777 platform.
• Threatening, harassing, or behaving inappropriately toward PUB777 support staff or other users.
• Selling, transferring, or trading your PUB777 account.

PUB777 reserves the right to suspend or terminate a User's account for the following reasons:

• Violation of any provision under these Terms & Conditions.
• Failure to submit the required KYC documents within the stipulated timeframe.
• Suspicious activity or behaviour indicative of potential fraud.
• Requests from law enforcement authorities or relevant regulatory bodies.
• Account closure requested by the User.

In cases where an account is suspended pending investigation, PUB777 will notify the User via email stating the reason for the suspension. Any legitimate funds will be returned to the User once the investigation is concluded and no violations are confirmed, within 7 to 14 business days.

Users who wish to voluntarily close their PUB777 account may contact support at support@pub777.my. The account will be closed within 3 business days, and any valid remaining balance will be refunded.

To the extent permitted by applicable Malaysian law, PUB777 shall not be liable for:

• Any indirect, consequential, or special losses arising from the use of the PUB777 platform.
• Service disruptions caused by system maintenance, cyberattacks, or events beyond our control (force majeure).
• Losses resulting from the User's internet connection failure or device malfunction.
• Actions by third parties including payment providers, game suppliers, or other service providers.

PUB777's maximum liability to any User for any claim arising from the use of the platform is limited to the total amount deposited by the User in the 30 days preceding the claim.

PUB777 takes the protection of your personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Full details on how we handle your personal data can be found in our PUB777 Privacy Policy.

In short, PUB777 only collects data necessary for platform operations, identity verification, transaction processing, and legal compliance. Your data will not be sold to third parties for marketing purposes without your explicit consent.

PUB777 is fully committed to responsible gaming practices. We believe that a good online casino platform must provide a safe and controlled environment for all Users. Responsible gaming tools available at PUB777 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits that suit your budget.
• Loss Limit: Set a maximum loss limit for a specified period to keep your spending in check.
• Play Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Register for long-term self-exclusion if you feel that gambling is negatively affecting your life.

For more information and support resources, please visit our Responsible Gaming us.

PUB777 reserves the right to modify, update, or improve these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this page. The latest update date will always be displayed at the top of this document.

PUB777 will endeavour to notify Users of material changes via in-platform notifications or email to your registered address. By continuing to use the PUB777 platform after any changes take effect, you are considered to have accepted the updated Terms.

It is the User's responsibility to review this Terms & Conditions page periodically to stay informed of the latest terms applicable to your use of the PUB777 platform.

If you have any questions, concerns, or complaints regarding PUB777's Terms & Conditions, our team is ready to assist through the following channels:

• Email: support@pub777.my
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the PUB777 platform.
• FAQ: Visit our FAQ us for answers to common questions.

PUB777's Malay-speaking support team is available Monday through Sunday, 24 hours a day. We aim to respond within 1 hour for live chat and within 24 hours for email enquiries.